Refund Policy
Last updated: January 2026
1. Cooling-Off Period
Under UK consumer law, you have a 14-day cooling-off period from the date of your course enrolment. During this period, you may cancel your enrolment and receive a full refund of any fees paid.
2. Cancellation After Cooling-Off Period
Cancellations made after the 14-day cooling-off period may be subject to the following:
- Cancellation within 30 days: 75% refund of course fees
- Cancellation within 60 days: 50% refund of course fees
- Cancellation after 60 days: No refund is available
3. Course Transfers
We may allow transfer to an alternative course or start date at our discretion. Transfer requests must be made in writing and are subject to availability and any difference in course fees.
4. Non-Refundable Items
The following are non-refundable: registration fees, examination fees paid to awarding bodies, and materials already dispatched to the student.
5. How to Request a Refund
To request a refund or cancellation, please contact us in writing at admissions@tradeskill.co.uk or by post at 24 Kingsway, London, WC2B 6AN. We will process your request within 14 working days.
6. Contact
For refund enquiries, please contact us at admissions@tradeskill.co.uk or call +44 20 7946 0000.